Help Desk / Support Details
English
Swann Technical Support
All Countries E-mail: [email protected]
Telephone Helpdesk
UNITED STATES toll free
877-274-3695
HD590
Ultra High Definition
520 TVL CCD Security Camera
(Sun-Thurs, 2pm-10.30pm PST)
800-627-2799
(Mon-Fri, 9am-1pm PST)
USA Exchange & Repairs
562-777-2551
(Mon-Fri, 9am-5pm PST)
AUSTRALIA toll free
1300 13 8324
(Mon-Fri, 9am-5.30pm Aus EST)
International
+61 3 8412 4610
(Mon-Fri, 9am-5.30pm Aus EST)
zones and the time in Melbourne Australia compared to your local time.
If this device does not work when you first plug it in,
do not take it back to the store.
Warranty Information
Swann Communications warrants this product against defects in workmanship and material for
a period of one (1) year from it’s original purchase date. You must present your receipt as
proof of date of purchase for warranty validation. Any unit which proves defective during the
stated period will be repaired without charge for parts or labour or replaced at the sole
discretion of Swann. The repair or replacement will be warranted for either ninety days or the
remainder of the original one year warranty period, whichever is longer. The end user is
responsible for all freight charges incurred to send the product to Swann’s repair centres. The
end user is responsible for all shipping costs incurred when shipping from and to any country
other than the country of origin. The warranty does not cover any incidental, accidental or
consequential damages arising from the use of or the inability to use this product. Any costs
associated with the fitting or removal of this product by a tradesman or other person or any
other costs associated with its use are the responsibility of the end user. This warranty applies
to the original purchaser of the product only and is not transferrable to any third party.
Contact the Swann Helpdesk using our fast e-mail service
numbers shown on the back cover of this booklet.
Most problems can be quickly and easily fixed with a simple
e-mail or a quick chat with one of our friendly technical staff.
(Toll-Free available in the US and Australia only)
Unauthorised end user or third party modifications to any component or evidence of misuse
or abuse of the device will render all warranties void.
Installation Guide
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